Last Updated: October 2025

AB&D Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, communicate with us, or subscribe to our messaging services.

1. Opted-in SMS Information

AB&D Plumbing values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities unless required by law or in connection with a legal obligation.

2. Information We Collect

We collect personal information when you:

• Submit a contact or booking form on our website

• Request a quote or plumbing service

• Communicate with us by phone, email, or SMS

The information we collect may include:

• Name

• Email address

• Phone number

• Service address

• Details about your plumbing needs

3. How We Use Your Information

We use your information to:

• Schedule and confirm appointments

• Send service reminders and updates

• Respond to inquiries or quote requests

• Improve our services and customer experience

• Comply with legal or regulatory requirements

We may also send occasional updates or special offers related to plumbing services, only if you have opted in. You can unsubscribe at any time by replying STOP to any text message or contacting us directly.

4. How We Share Your Information

We do not sell or rent your personal information.
We may share your information only with:

• Employees or subcontractors directly involved in your service

• Trusted providers who support operations such as scheduling, messaging, or payment processing

All partners are required to protect your data and use it solely for the agreed purpose.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. Data is stored securely and accessible only by authorized personnel.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of your data

• Withdraw consent for communications at any time

To exercise your rights, contact us at info@abdplumbing.ca or call (705) 491-2627.

7. Cookies and Tracking

Our website may use cookies to enhance functionality and improve your experience. You can disable cookies in your browser settings at any time.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a new revision date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

AB&D Plumbing
North Bay, Ontario, Canada
📞 (705) 491-2627
📧 info@abdplumbing.ca
🌐 https://abdplumbing.ca